Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeWhat will you do?
As a Content Optimization Specialist, you will maintain and refine our knowledge management program, build and optimize AI-ready content, and mentor team members on effective strategies. Your daily activities will include conducting hands-on data analysis, reviewing and presenting findings on knowledge base content, and collaborating with cross-functional teams to harmonize knowledge creation. By collaborating with others to optimize content and identify new opportunities, you will ensure our knowledge base remains comprehensive and up-to-date, ultimately driving operational efficiency and customer satisfaction.
Responsibilities
Content Optimization
Knowledge Management Support and Development
Community Building & Teamwork
Experience
Knowledge, Skills, Abilities
Other Considerations
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