Cruise Line Assistant Stateroom Steward Job at Goodwin Recruiting, Chicago, IL

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  • Goodwin Recruiting
  • Chicago, IL

Job Description

The Assistant Stateroom Steward is to oversee a variety of housekeeping functions to ensure the smooth running of the daily operation of the Housekeeping Department. It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.

Assistant Stateroom Steward Responsibilities :

  • Monitor par levels of all lockers within the relevant working areas and ensure that sufficient supplies are available for the Stateroom Host
  • Inform the Executive Housekeeper of any Guest-related issues, resolving these issues according to Service Standards; follow up on any special requests from Guests
  • Ensure that all logs are signed and up-to-date in the designated housekeeping areas, follow up & keep track of all special cleaning matrixes including cleaning of curtains, carpet shampoo, furniture, shower head sanitation, etc

Assistant Stateroom Steward Qualifications:

  • A required minimum of 2 years plus experience as a Housekeeper or similar position,  within a luxury environment
  • Must have experience in leading a multicultural team
  • Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral English communication skills – the ability to speak an additional language is an advantage
  • Guest-focused, service-oriented, positive personality, professional appearance
  • Must have excellent knowledge of all Public Health Policies

Assistant Stateroom Steward Benefits:

  • Comprehensive benefits packages include affordable healthcare options
  • 401k with company matching funds
  • Travel and cruise rewards
  • Full transportation reimbursement & more

Mandatory Requirements for Employment

  • NO Tattoos on hands
  • U.S. citizen (per Jones Act of 1920)
  • Ability to satisfactorily pass a pre-employment drug test
At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person's age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.   JOB ID : 142813 #post

Jesse Colton

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